Fair Use & Bandwidth Policy (AUP)

1. Purpose

This policy defines bandwidth usage rules, traffic limitations, and acceptable behavior for all ServerTurk services.

2. General Bandwidth Rules

Each service is limited by:

• Port speed

• Traffic capacity

• DDoS protection limits

• Node-wide bandwidth availability

No service includes unlimited bandwidth.

3. Port Speed Policy

The assigned port speed (e.g., 100 Mbps, 250 Mbps, 1 Gbps):

• Is the maximum speed the customer may use

• Cannot be exceeded

• Higher speed requires an upgrade or additional payment

4. Excessive Traffic (Overuse)

The following qualify as excessive usage:

• Continuous max-speed usage

• Traffic affecting node stability

• Game servers generating large sync/log traffic

• Bot or script-driven bandwidth spikes

ServerTurk may:

• Limit bandwidth

• Temporarily suspend the service

• Charge additional fees

• Apply permanent throttling

5. 1 Gbps Port Usage (Special Rule)

1 Gbps usage:

• Cannot be sustained at full capacity

• More than 50% long-term saturation is a violation

• Attack traffic counts as usage

High-capacity traffic requires dedicated uplink purchase.

6. Traffic Bursts

Traffic spikes may occur due to:

• Attacks

• Bots

• Game server scripts

• Large asset loads

• Log spam

ServerTurk may:

• Apply throttling

• Drop abnormal traffic

• Enable protection mode

Refunds are not applicable.

7. Prohibited Usage

• Cryptocurrency mining

• Proxy/VPN exit nodes

• Torrent/Warez

• Spam SMTP

• Botnet/C2

• IRC bots

• Unoptimized scripts causing high traffic

8. Game Server AUP (FiveM, Minecraft, MTA, Rust, etc.)

Prohibited behaviors:

• Unoptimized scripts

• Excessive log generation

• Large asset push

• High sync traffic

• Attack-driven traffic spikes

9. SLA & Refund Limitations

The following are not eligible for SLA or refunds:

• Bandwidth overuse

• Throttling due to excessive usage

• DDoS-related slowdowns

• Script/plugin traffic spikes

• Hitting the assigned port limit

10. Liability Disclaimer

ServerTurk is not responsible for:

• Slowdowns due to customer overuse

• Node performance degradation

• Game/plugin-caused traffic spikes

• Bandwidth consumed by attacks

• Misunderstanding port speed limits

No compensation or refund is provided.